Products: The company covers five series of products, including solar bracket, anti-seismic bracket, finished bracket, smoke ceiling screen and fire shutter, and has 30 digital intelligent production lines. From the selection of raw materials, production and processing to factory inspection, a total of more than 30 processes, to ensure that every customer to provide satisfactory products.
Since its establishment, the company has always adhered to a pragmatic attitude, adhered to innovation-oriented, and is committed to providing suitable and reliable support solutions for solar photovoltaic power plants.
Return the service card to the customer service center
48 hour telephone return visit
The customer fills in the service card
Conduct evaluation service
It is our unremitting pursuit to continuously meet customer needs; First of all, we will uphold the goodwill, and second, we will market high-quality products to reduce customers' worries to zero.
Focus on customers, market and technology; Respect, understand and care for customers; Our mistakes are due to us, and it is our duty to serve you without delay; Our after-sales service goal: to zero service.
1、 Provide technical support in the application field of the company's products. (1. Product technical questions 2. Construction and installation guidance and material budget.
2、 Your customer information processing. (1. Customer consultation information processing 2. Customer satisfaction survey)
3、 Carry out follow-up investigation and information feedback of the company's engineering quality.
4、 Establish customer files and enter them into the company database
5、 Provide technical training for the customer's operation and maintenance management personnel, so that they can understand the basic knowledge of the company's equipment maintenance, master the operation skills, and ensure the normal operation of the system.
6、 Provide customers with free maintenance during the warranty period.
7、 After the free warranty period expires, sign relevant maintenance contracts with users.
8、 Regular return visits shall be conducted to understand and record the equipment operation status from the date of system opening, and the user return visit card shall be filled in for archiving.
Cooperate with us , realize your Product Blueprint